Salesforce x SPLICE Software

Collect and manage your customer's communication preferences

Personalized & Branded Texts, Emails, and Calls

Reduce Costs and Save Time for your Team

Compliant Communication Permissions & Preferences

What is the problem?

I am unsure when I can text a prospect of a policyholder.
I don't know what kind of permission of consent we have on file for each prospect or policyholder.

*Also applicable for phone & email if required.

92% of customers prefer to communicate with brands via text
Customers are expecting brands to be proactive and keep them informed
Legal requirements surrounding automated communications is constantly increasing and can vary significantly by State
The number of text related lawsuits is rapidly growing due to incomplete or non-existent opt-ins

Opt-in collection is built into your existing platform and workflows and tagged within the contact forms and records
Referenceable consent on file for each customer
Consent data can be pushed across your organization and provided to other communication providers as needed

Organizations that are using Sales Cloud or Service Cloud
Organizations that have policyholder or customer data stored within the contact record

*Integration with Marketing cloud is not available through AppExchange but can be setup using a simple API

Fully integrated with Salesforce Sales & Service clouds
Setup assistant framework and guided wizard available for seamless integration - API key included
Any Salesforce Administrator can select workflows for automate and opt-in capture

Connect directly with customers in the channels they prefer about: