Learn how our integration can help your business! We'll walk through the customer's journey with Jane and show you how a personalized experience and save her from a bad experience.
SPLICE Dialog Suite™ fully integrates with:
Why is this integration beneficial to my company?
- Improving the speed of claims closure—helping to decrease operational costs associated with a lengthy claims process
- Improving the speed and number of payments—helping to decrease costs due to payment requests via; live calls or direct mail and decreasing the number of overdue accounts
- Increasing the speed of information transfer—creating trust between agents and insureds
- Better understanding the claims experience by gathering valuable customer insights to make operational improvements that enhance the customer experience
- Increasing customer retention and referrals by innovating the current insurance process / responding to customer needs
- Digitizing your insurance processes helps to improve your competitive advantage
- Automating the outbound notification process to reduce inbound call volumes and customer dissatisfaction due to lack of information
Level up your company with Automation & Personalization
Improving your customer experience is key to boosting customer retention rates, increasing customer lifetime value, enhancing your business reputation, and gaining more word-of-mouth marketing. One way to achieve this is through automation and personalization. By combining your customer data with these strategies, you can create workflows that delight your customers. At SPLICE, we specialize in helping businesses of all industries build amazing customer experiences with customized workflows that suit their unique needs.
If you're looking to take your business to the next level and drive results, then this webinar is a must-watch. In today's competitive market, providing a delightful customer experience is critical to retaining customers and boosting your bottom line. Learn how to enhance your customer engagement and increase your ROI with actionable tips and advice from industry leaders, and use this opportunity to take your business to the next level.
Join us and let us show you why automation and personalization are essential to improving your customer experience
About SPLICE Software
SPLICE Software enables insurers to inform policyholders across their entire journey using calls, texts, chat, email, and even voice-first technology using automation and personalization to create and send the best communication programs and strategies, to ensure that your customers are engaged, happy and committed.
About Duck Creek
Duck Creek Technologies paves a genuine path to the future for P&C insurance companies. Decades of insurance experience underpin advanced technologies specifically designed to accommodate change - allowing carriers to navigate uncertainty and capture market opportunities faster than their competitors.