In Their Shoes
A Webinar by SPLICE Software
We know there are points along the customer journey that create pain, but do we truthfully know where those pain points are and what causes them? The best way to gauge how customers are feeling is to ask!
Watch & learn how to:
- Use surveys & data to uncover customer pain points
- Understand your customer's journey
- Read a customer journey map
- Identify key customer survey touchpoints