Find Your Voice
A Presentation by SPLICE Software
Tara Kelly and Sherif Gemayel, President of Sharp Insurance, led the “Find Your Voice: Using Data & AI to Improve Customer Experience” session at the 2018 IASA Educational Conference and Business Show in Nashville, TN.
In case you missed it, download the complete presentation here!
Watch & learn:
- Challenges for Consumers in Customer Experience
- Challenges for Insurers in Customer Experience
- The Insurance Customer Journey
- The Power of Voice
- Implementation of Voice at Sharp Insurance
- Pitfalls to Avoid in Implementing Voice First Strategies