---
title: 9 Step Survey Checklist | SPLICE Software
description: To help your brand utilize surveys & get started on how to send & use feedback within your company, download our all-in-one information guide & checklist.
image: https://info.splicesoftware.com/hubfs/Website%202020/Landing%20Pages/NPS%20Checklist%20Page/Survey%20Checklist%20Image%201.png
---

# Better Understand Your Customers And Employees

###### Connect with customers & employees, increase brand loyalty, and adapt faster with NPS, eNPS, CSAT & CES surveys.

![Survey Checklist Image 1](https://info.splicesoftware.com/hubfs/Website%202020/Landing%20Pages/NPS%20Checklist%20Page/Survey%20Checklist%20Image%201.png "Survey Checklist Image 1")

### Free Checklist

## 9 Step Survey Checklist

Customer and employee feedback is a valuable tool for improving and growing your business. Utilizing direct feedback to improve experiences in the company helps to benefit not only the customers' journey, but also to streamline and increase efficiency for employees. We are all customers and SPLICE embraces each unique experience along with adding in survey and industry best practices to make this an easy solution for companies to implement. To get started, it is important to have a clear understanding of:

![orange chevron](https://info.splicesoftware.com/hs-fs/hubfs/Icons/orange%20chevron.png?width=16&name=orange%20chevron.png)Your customers

![orange chevron](https://info.splicesoftware.com/hs-fs/hubfs/Icons/orange%20chevron.png?width=16&name=orange%20chevron.png)Your industry

![orange chevron](https://info.splicesoftware.com/hs-fs/hubfs/Icons/orange%20chevron.png?width=16&name=orange%20chevron.png)Your company’s desired outcomes

To help your brand utilize surveys and get started on how to send and use feedback within your company, download our all-in-one information guide and checklist.

###### Submit the form below to claim your FREE copy!

## Want to learn more?

#### Explore Survey Page

[![Learn more](https://no-cache.hubspot.com/cta/default/854548/432ed124-3b39-47c2-89aa-568ac9ae8e91.png)](https://cta-redirect.hubspot.com/cta/redirect/854548/432ed124-3b39-47c2-89aa-568ac9ae8e91)

#### Request A Demo

[![Get a demo](https://no-cache.hubspot.com/cta/default/854548/1107238c-870d-4101-a532-05e0312f7190.png)](https://cta-redirect.hubspot.com/cta/redirect/854548/1107238c-870d-4101-a532-05e0312f7190)

#### Book A Meeting

[![Talk to us](https://no-cache.hubspot.com/cta/default/854548/c34c5060-ecd9-4b98-aa84-0363aaaf7f8c.png)](https://cta-redirect.hubspot.com/cta/redirect/854548/c34c5060-ecd9-4b98-aa84-0363aaaf7f8c)

## Get started with SPLICE today.

Inspire customer connections.

[![Get a demo](https://no-cache.hubspot.com/cta/default/854548/3585f1cf-dbd3-413e-94bd-246096726e40.png)](https://cta-redirect.hubspot.com/cta/redirect/854548/3585f1cf-dbd3-413e-94bd-246096726e40)