Consent Management that works for you!
Use our webforms to capture opt-ins at any and all points in the customer journey to boost future engagement rates
Maximize the value of existing customers, and increase the value of future customers
Customer opt-in can be collected in many different ways throughout the customer journey, such as:
Point of purchase
In-store QR code
Contest entry form
VIP events
Link through call or email
When each customer provides their communication information they are providing their initial opt-in. The customer then has the option to opt-in to text messages, phone calls, and/or emails.
If the number is a mobile, a welcome/confirmation text message is sent to the customer so they can provide their FULL opt-in and start connecting!
If the provided number is a landline, either the information can be pushed back through the system to request a mobile number or a welcome/confirmation call will be sent to the landline number to capture an automated call opt-in.
If only an email is provided, an email welcome/confirmation will be sent to the email provided for verification
Track opt-ins as they happen. SPLICE's Dialog Controller™️ helps you visually track the number of opt-ins and opt-outs in a usable way. Further segment your data by categorizing based on group, or channel.
SPLICE's Dialog Controller™️ can be integrated with your core system so it can be easily viewed, reducing the number of tabs or web pages you need to have open, and helping to show you everything you need in one view
All opt-ins collected are confirmed, compliant, trackable, and defensible in all regulatory environments
Data insights allow you to stay up-to-date with your contact data, preferences & confirmations
Improved open rates since content is being distributed in the customers preferred channel
Improved communication efficiency and customer experience
Increased customer engagement
Process can be easily integrated with pre-existing systems and processes
"SPLICE’s automated solution, integrated with the Duck Creek OnDemand claims platform, enables MBG to collect and manage customer consent for automated messaging and send personalized text messages to those who opt-in or who are opted-in."
"Text messaging has become an expected part of the brand journey and overall relationship. Businesses need to make it a priority to communicate with buyers on the channel they prefer, which can include via text."
