Find Your Voice

A Presentation by SPLICE Software

Tara Kelly and Sherif Gemayel, President of Sharp Insurance, led the “Find Your Voice: Using Data & AI to Improve Customer Experience” session at the 2018 IASA Educational Conference and Business Show in Nashville, TN.

In case you missed it, download the complete presentation here!

Watch & learn:

  • Challenges for Consumers in Customer Experience
  • Challenges for Insurers in Customer Experience
  • The Insurance Customer Journey
  • The Power of Voice
  • Implementation of Voice at Sharp Insurance
  • Pitfalls to Avoid in Implementing Voice First Strategies