Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America.
SPLICE Software is in the business of driving REAL conversations with customers for insurers, financial institutions, retailers, and healthcare providers. Our Data-Driven Dialogs® enable you to send automated messages triggered by your systems to customers via their channels of choice, including phone, SMS/MMS, and email. Our Customer-Driven Dialogs™ enable you to respond to requests for information initiated by your clients in real time, through text message, web chat, social apps like Facebook Messenger & WhatsApp, and/or home assistant devices like Amazon Echo & Google Home. SPLICE allows companies to capture & manage customers’ permissions and preferences– enabling you to personalize, test and measure like never before.
Driving a Competitive Advantage in Insurance
SPLICE is a Proud Partner of Global Payments
Enviable customer experience is a must-have in all insurance service segments; but the real key to driving value is a combined solution that offers a superior customer experience AND operational savings. Together, we can.
Today’s insureds are looking for more proactive communications to inform, connect, and create a lasting relationship. The Global Payments and SPLICE integration enables insurers to use the data they have about their policyholders to communicate with them in a timely manner, in their preferred channels, with messages that make their lives easier.
Send reminders & notifications for:
Premium due date
Past due payment
Benefits of Automated Communication:
Improve the speed of payment
Decrease operational costs from live calls and direct mail that are associated with requesting payment
Increase the number of payments
Decrease the number of overdue accounts
Enhance the customer experience
Improve the interaction in difficult situations to optimize engagement, loyalty and long-term customer retention
What it's like to work with us...
"A great example of strength in value proposition when combining the power of leading Fintech organizations, like SPLICE and Global Payments. Creating a very smooth, seamless integration where we are allowing a payment to be facilitated by bringing that payment to the customer in an effortless way."