Transforming Life Insurance
Customer Service with Multi-Channel Communication

A Webinar by SPLICE Software & Sapiens

From Boomers to Gen Z's, the ability to reach your policyholders effectively is so crucial. Do you have the tools you need?

Tara Kelly, CEO of SPLICE Software®, and Calvin Zhai, Product Marketing Strategy Manager at Sapiens, team up to exploreexplore how leading insurers are meeting rising customer demands with faster, more personalized multi-channel communications.

In this Webinar, they'll explore these hot topics: 

Multi-Channel Communication Matters
Today’s policyholders expect more—learn how insurers are using text, chat, and AI to improve and align communications.

Ai Chatbots & Human Support
Learn how chatbots can streamline routine interactions, personalize communications, and improve consistency—while still escalating complex issues to human agents.

Hybrid CX Strategy
Combine the power of AI and human support to deliver faster service, improve satisfaction, and support efficiency—backed by real-world insurance use cases and implementation tips.