Automation for the worker's compensation claims process

Give employees a quick, easy, and convenient claims experience with multi-channel capabilities.

white chevronKeep employees informed with automated instructions for each stage of the claims journey

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Combine templated messages and built-in personalization to create an elevated claims experience

Get a Demo

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Communicate and engage in any channel

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Text & Chat

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Call

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Email

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Voice First

Connect with employees, wherever they are

Increase engagement rates and satisfaction by allowing employees and workers the option to communicate with you the way they want too. 

Send automated and personalized messages to their channel of preference, whether its email, call, or text! Also, give your employees the freedom to switch between channels, or even be connected to a live agent to assist their claims journey.

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Speed up your claims cycle

Give employees a stress and confusion free experience by proactively providing them the information they need. Keep them in the loop with updates, notifications, and information that will ensure they are never left guessing. Humanize your brand using personalized messaging in your outreach, and offering this information across multiple channels so the claimant can engage in the channel they feel most comfortable using.

 

Keep employees in the loop and create a elevated claims experience

Keep employees informed throughout each stage of their journey. Share the information your employees want to hear, in the channel that is most effective. Send updates, notifications and information about:

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How to apply 

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Appointment reminders, injury assessments, and more

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Make the process as seamless as possible by providing employees and workers the opportunity to link directly with your website or a live agent to complete get policy information, submit forms, or ask questions.

Get started with SPLICE today.

Inspire customer connections.