Policy Renewal

Retain more customers with better communication.

Customer experience matters and keeping your customers informed is key to policy retention.

Policy Renewal Graphic

Boost your policy renewals by 35%
* Results may vary by product line and region

Send Perfectly Timed Proactive Notifications 

Ensure you're developing a mutually beneficial relationship with your policyholders by sending the right message at the right time. 

Use Text, Email & Calls to Reach your Policyholders

Policyholders need to feel heard. An easy way to do that is by contacting policyholders in their preferred channel. 

Offer Real Time Options For Policy Renewals

As the saying goes "out of sight out of mind!" Keep renewal at the forefront, by ensuring the process is visible, quick and effective!

How It Works

Policy Renewal Workflow

Our Results

Green Chevron

35% Increase in Policy Renewal


Green Chevron97% Connection Rate


Green Chevron1% Opt-out Rate


Green Chevron82% Engagement Rate


Green Chevron21% Of Calls Requested Text Messages 


Green Chevron15% Requested Future Text Messages

 

Getting these notifications out to our existing clients has made a big difference in retention. We use SPLICE Software across the board for notifications. 

VP, Specialty Lines

What it Looks Like

Policyholder Renewal Notification 2024

Remember, we work with you

We never forget that these are your policyholders and your relationships, which is why we ensure:


Green ChevronYour messages use your brand voice. 


Green ChevronEach template and script is curated with your policyholders in mind.


Green ChevronYour policyholders are reached how and when they want to.


Green ChevronAccurate reporting and analytics on customer engagement.