Catastrophe & Disaster Landscape
Catastrophes and disasters are often stressful times for insurance companies, policyholders and claimants. Catastrophes and disasters can include a major disaster, a natural disaster, environmental catastrophe or even emergency notices for pandemics. They often lead to an influx of claim, expenses, and time for everyone affected. From utilizing more employees and contractors, to delays in response times, catastrophe and emergency management and assistance becomes a large scale event for insurers to navigate.
Disaster and emergency notifications can help alleviate the danger and impact of a variety of natural disasters, extreme weather situations and, as we have experienced recently, global pandemics. Providing your policyholders with proactive notifications prior to a catastrophe or major disaster (pre-CAT) can not only help increase preparedness for such events, but can help minimize loss and the financial impact for policyholders as well as insurance providers. The addition of follow-up notifications (post-CAT) can help ensure policyholders and claimants know how to easily file claims or find the answers to their policy related questions. Frustrations and expectations for both the insurers and the insureds can be minimized.
Different events can present different challenges and, in turn, require different varieties of communication supports. It is important to note these differences and create a mitigation and notification program that effectively minimizes the impact of the disaster or emergency your policyholder might experience. Although governments often provide a catastrophe notice, providing disaster assistance and major disaster mitigations allow you to approach these events head on for all involved. Implementing the right program for the right event ensures your program will be as effective as possible, while helping you keep an eye on that bottom line and for your employees.
Although a bit of hail can hardly be considered a disaster or an emergency situation, in some instances hail can have the destructive power to damage cars, houses, and even cause serious injury. It is also often the case that if properly prepared, many of those worse case scenarios can be avoided.
Notify your policyholders of potential hailstorms before they strike. Give them alerts and tips of the best ways to protect their property and reduce not only the volume of inbound calls, but claims as well. By fully utilizing our SPLICE’s CAT programs, your policyholders can be notified immediately to potentially harmful or dangerous weather and provided with instructions or best practices for keeping them and their property safe.
Pandemics & COVID-19